New Opportunity in Portugal – Dutch-speaking Customer Service

Use your Dutch language skills to support customers in an international fintech environment while building professional experience in Portugal.

Remote/Hybrid | Full-Time

The role

Assist customers with banking, payments, cards, investments and account management, ensuring clear and professional communication.

What you'll do

— Support Dutch-speaking users
— Handle banking and payment enquiries
— Assist with card and investment-related questions
— Troubleshoot transactions and app access
— Escalate complex cases when necessary

Requirements

— Dutch C1/C2 or native — required
— English B2+ — required
— EU citizenship and valid EU passport — required
— High School Diploma — required
— Strong communication and interpersonal skills
— Good problem-solving abilities
— Customer-oriented approach
— Availability for rotational schedules

Work Schedule

— 40 hours/week
— Rotational Monday–Sunday shifts
— 24/7 operations

Working Model

Remote in Portugal initially, with a future transition to hybrid.

Interested? Send us your updated CV.