Build Your Fintech Career in Portugal – Dutch Customer Support

If you speak Dutch fluently and enjoy helping customers, this international opportunity in Portugal could be your next professional step.

Remote/Hybrid | Full-Time | Portugal

Your role

You'll assist users with banking services, cards, payments, investments and account management while following established quality and compliance procedures.

What you'll do

— Support Dutch-speaking customers professionally
— Answer questions about banking and payments
— Resolve card and transaction issues
— Assist with account updates and app access
— Escalate specialised cases to internal departments

Requirements

— Dutch C1/C2 or native — mandatory
— English B2+ — mandatory
— EU citizenship and valid EU passport — mandatory
— High School Diploma — mandatory
— Strong communication skills
— Customer-focused attitude
— Good problem-solving abilities
— Availability for rotational schedules

Work Conditions

— 40 hours per week
— Monday–Sunday rotations
— 24/7 project operating hours
— Remote initially, hybrid in the future

Send us your updated CV to join the selection process.