Start Your Next Career Chapter in Portugal – Dutch Customer Support

Are you fluent in Dutch and interested in the fintech sector? This opportunity combines customer service with an international working environment in Portugal.

Remote/Hybrid | Full-Time

Your role

Help customers navigate banking, payments, cards, investments and account-related services while maintaining high standards of customer care.

Responsibilities

— Support Dutch-speaking users
— Provide accurate banking and service information
— Help resolve card and payment issues
— Troubleshoot transactions and account access
— Escalate more complex enquiries when needed

Requirements

— Dutch C1/C2 or native — mandatory
— English B2 or higher — mandatory
— EU citizenship + valid EU passport — mandatory
— High School Diploma — mandatory
— Strong communication and interpersonal skills
— Good problem-solving abilities
— Customer-focused attitude
— Rotational schedule flexibility

Schedule

40 hours/week | Monday–Sunday rotations | 24/7 project

Work Model

The role is currently remote within Portugal and will transition to hybrid in the future.

If you're interested, send us your updated CV.