Dutch-speaking Customer Service Professional – Portugal

Take your customer service career into the fintech sector. We're looking for Dutch speakers to join an international support environment in Portugal.

Remote/Hybrid | Full-Time

About the job

Assist customers with financial-service enquiries covering banking, payments, cards, investments and account management.

Your daily tasks

— Communicate with Dutch-speaking customers
— Provide accurate answers and solutions
— Support payment, card and banking enquiries
— Troubleshoot transaction and account-access problems
— Escalate cases requiring specialist support

Requirements

— Dutch C1/C2 or native — mandatory
— English minimum B2 — mandatory
— EU citizenship and valid EU passport — mandatory
— High School Diploma — mandatory
— Excellent communication skills
— Professional customer-oriented approach
— Strong problem-solving skills
— Flexibility for rotational schedules

Working Schedule

40 hours/week | Monday–Sunday rotations | 24/7 operations

Work Arrangement

The role begins remotely in Portugal and will move towards a hybrid model in the future.

Send your updated CV to apply.