Fluent Dutch? Join an International Customer Support Team in Portugal

Use your Dutch skills in an international environment while gaining experience in the European fintech sector.

Full-Time | Portugal | Remote/Hybrid

The opportunity

You'll support customers with banking, payments, cards, investments and account management, providing accurate solutions and professional assistance.

What you'll do

— Handle Dutch-speaking customer requests
— Answer banking and payment questions
— Assist with card and transaction problems
— Support account and app-access enquiries
— Escalate complex cases when required

Requirements

— Dutch C1/C2 or native level — mandatory
— English B2+ — mandatory
— EU citizenship and valid EU passport — mandatory
— High School Diploma — mandatory
— Strong communication skills
— Customer-focused attitude
— Problem-solving abilities
— Flexibility for rotating schedules

Schedule

— 40 hours/week
— Monday to Sunday rotations
— 24/7 project

Work Model

The position is currently remote in Portugal and is expected to become hybrid in the future.

Apply by sending us your updated CV.