Dutch Speaker? Explore a Customer Support Career in Portugal

Join an international team and provide professional assistance to customers of a leading European digital banking and investment platform.

Portugal | Remote/Hybrid | Full-Time

About the opportunity

You'll assist customers with payments, cards, banking services, investments and account-related questions.

What you'll do

— Provide Dutch-language customer assistance
— Answer questions about banking products and services
— Help resolve payment and transaction issues
— Support customers with app and account access
— Escalate complex requests when necessary

Requirements

— Dutch C1/C2 or native proficiency — required
— English B2+ — required
— EU citizenship + valid EU passport — required
— High School Diploma — required
— Strong communication skills
— Problem-solving mindset
— Customer-focused attitude
— Availability for rotating schedules

Schedule & Location

— Full-time, 40 hours/week
— Monday–Sunday rotational schedule
— 24/7 project
— Remote within Portugal, transitioning to hybrid

If this matches your profile, send us your updated CV.